September 6, 2017
Shana Orlic, Parent & Community Educator, Family Services of Western Pennsylvania
Shauna Staranko, Parent & Community Educator, Family Services of Western Pennsylvania
Session Description: This webinar will address the challenges to connecting with families. We will discuss strategies for relationship building and overcoming participant resistance. We will identify ways to engage with families, break down barriers, and improve program retention rates. We will also explore how to set boundaries with participants while still being relatable and positive.